Orders
Track your order
Live tracking opens with checkout. Here is every step your box goes through.


Step 1
Order confirmed
We check your order and batch details.
Step 2
Cold-packed
Vials go into the foam insert with an insulated cold-pack.
Step 3
Boxed & sealed
Premium magnetic box, batch card and any gift note added.
Step 4
On its way
Handed to express post. Tracking link sent by email.
Step 5
Delivered
At your door. Scan the batch card to see the lab report.
Need help with a delivery? Our support team will look it up for you.
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